Política de Privacidade

Informações Pessoais Essenciais

• Nome e informações de contato
• Detalhes de identificação emitidos pelo governo
• Documentação e itinerários de viagem
• Informações de contato de emergência
• Informações médicas relevantes para serviços de segurança

Informações Relacionadas ao Serviço

• Requisitos e preferências de segurança
• Históricos e preferências de viagem
• Preferências de acomodação e transporte
• Solicitações e requisitos especiais

Analytics and Performance:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects data about your browsing behavior, including pages visited, time spent on site, and general location data.
• Vercel Analytics: We utilize Vercel Analytics to monitor website performance and user experience. This includes collecting data about page load times, navigation patterns, and system information.

Social Media Integration:

• Instagram: Our website includes Instagram embeds which may collect data through cookies and similar technologies. When you interact with these features, Instagram's privacy policy applies.

How We Track Your Website Journey:

To provide you with a better experience and understand how to improve our services, we track your journey through our website. This helps us personalize your experience and provide relevant information to our team when you contact us.

Information We Collect:

• Pages Visited: Which pages you view and in what order
• Time on Site: How long you spend on each page
• Entry Source: How you arrived at our website (search engine, social media, direct link)
• Form Context: Which page you were on when submitting a form
• Device Information: Type of device, browser, and operating system
• Session Information: Anonymous session ID to group your page visits
• Campaign Attribution: UTM parameters if you clicked a marketing link

How We Use This Information:

• To understand which services interest you most
• To provide context to our team when you contact us
• To improve our website navigation and content
• To measure the effectiveness of our marketing campaigns
• To personalize follow-up communications based on your interests

Your Control:

Data Storage:

• Journey data is stored for up to 90 days
• Data is linked to form submissions when you contact us
• All data is stored securely in our encrypted database
• We never sell or share your journey data with third parties

How We Protect Your Data:

• All data is encrypted in transit using SSL/TLS encryption
• Regular security audits and updates
• Strict access controls and authentication measures
• Compliance with international data protection standards

Data Retention:

• Analytics data is retained for a maximum of 26 months
• Cookie preferences are stored for 12 months
• You can request data deletion at any time